TERMS & CONDITIONS

Acceptance of Terms

By using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

Services Provided

We offer:

Home healthcare services (nursing care, physiotherapy, doctor visits)

Medical equipment rentals and purchases

In-home diagnostics and wellness care

These services are subject to availability and may vary by location.

User Responsibilities

You agree to:

Provide accurate and complete information during booking

Use the services only for lawful purposes

Not misuse, copy, or reproduce website content or services

Booking & Payments

All bookings must be made through our official platforms (website, phone, or authorized representative).

Payments for services or equipment must be completed as per invoice timelines.

For rentals, security deposits (if applicable) are refundable only after return and inspection.

Cancellations & Refunds

Cancellation of service must be requested at least 24 hours in advance.

Refunds (if eligible) will be processed as per our Refund Policy and may take 7–10 business days.

Late cancellations or service misuse may incur charges or no refund.

Medical Disclaimer

Our services are provided by qualified healthcare professionals; however, they are not a substitute for emergency care or hospital-based treatments. Always consult a licensed physician for critical health conditions.

Privacy

We collect and store personal information as outlined in our Privacy Policy. By using our services, you consent to our data usage practices.

Intellectual Property

All content on this website, including text, logos, graphics, and service descriptions, is the property of MediQX Health Care Pvt. Ltd. and may not be used without written permission.

Liability

We are not responsible for:

Delays caused by third-party vendors, traffic, or unforeseen events

Health complications not related to our services

Damage due to misuse of rented equipment

Modifications

We reserve the right to change these terms at any time without prior notice. Continued use of the site or services after changes implies acceptance of the revised terms.

Governing Law

These Terms shall be governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Bangalore, Karnataka.